Help Center

Track your order

Every order ships with tracking. Paste your tracking number below to follow your package.

Your tracking number is in your shipping confirmation email. Tracking opens on 17TRACK, a free parcel tracking service.

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Sign in with the email used at checkout to see your orders and their status.

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  • When does my order ship?

    Within 1–3 business days. You then receive a shipping confirmation email with your tracking number.

  • How long is delivery?

    8–12 business days in total from your order date. Tracking can take up to 48 hours to show the first scan.

  • Can't find the email?

    Check your spam or promotions folder, or contact us with your order number.

  • Several packages?

    Orders with several items may ship separately, each with its own tracking number, at no extra cost.

Tracking not updating?

No update for 7 business days, or no delivery within 15 business days? Email us with your order number and we'll investigate with the carrier.