Last updated: October 2026
1. About these terms
These Terms of Service apply to your use of the Nora Halden website and to any purchase you make on it. The website is operated by Hakim El Ghazouani, sole proprietorship (Entrepreneur individuel), trading as Nora Halden, 26 rue Luchet, 31200 Toulouse, France, SIRET 890 676 802 00030 ("we", "us"). By using the website or placing an order, you agree to these terms.
2. Products
We make every effort to display product colors, measurements and fabric compositions accurately. Colors can vary slightly depending on your screen, and garment measurements may vary by up to 1 inch (2–3 cm) between pieces.
3. Prices and payment
All prices are shown in US dollars (USD). Shipping costs are shown at checkout before you pay. Payment is taken when your order is placed. If an item was listed at an incorrect price, we will contact you before shipping and you can cancel the order for a full refund.
4. Orders
An order confirmation email confirms that we have received your order. We may refuse or cancel an order, for example if an item is unavailable or if we suspect fraud. In that case you receive a full refund.
5. Shipping and delivery
Delivery times and rates are described in our Shipping Policy. Risk of loss passes to you upon delivery to the address you provided.
6. Returns and refunds
Returns and refunds are governed by our Return & Refund Policy. Nothing in these terms limits any rights you have under applicable consumer protection laws.
7. Use of the website
You agree not to use the website for any unlawful purpose, to interfere with its operation, or to copy its content without our written permission. All content on the website (texts, images, logo, layout) is owned by us or used with permission.
8. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of the website or our products. Our total liability for any order is limited to the amount you paid for that order. This does not exclude liability that cannot be excluded by law.
9. Privacy
Your personal information is handled as described in our Privacy Policy.
10. Governing law
These terms are governed by French law, without prejudice to the mandatory consumer protection rules of the country or state where you live, which continue to apply.
11. Changes
We may update these terms from time to time. The version in force on the date of your order applies to that order.
12. Contact
Email contact@norahalden.com or write to Nora Halden, 26 rue Luchet, 31200 Toulouse, France.