Customer care
We're here to help
Questions about sizing, an order or a return? Send us a message below or email us directly. A real person reads every message.
- Response time
- Within 1–2 business days, Monday to Friday
- Order questions
- Include your order number so we can help faster.
- Business address
- Nora Halden – Hakim El Ghazouani (EI), 26 rue Luchet, 31200 Toulouse, France. Please don't send returns to this address: email us first for return instructions.
Quick answers